New
Pay for your session with crypto
Besides card payment, you can now pay for single sessions and the intro session with Tether (USDT), USD Coin (USDC), Ether (ETH) or Bitcoin (BTC). It all happens in the same payment window, and the session is confirmed automatically once the transaction is final.
Crypto payments run through Emotral’s own payment gateway, and the funds go straight to Emotral’s wallet. You never need to share your wallet’s private key or recovery phrase to pay.
USDT
Tether
USDC
USD Coin
ETH
Ether
BTC
Bitcoin
Supported coins and networks
USDT (Tether)
TRON (TRC-20), BNB Smart Chain (BEP-20), Polygon, Ethereum (ERC-20)
USDC (USD Coin)
BNB Smart Chain (BEP-20), Polygon, Ethereum (ERC-20)
ETH (Ether)
Ethereum
BTC (Bitcoin)
Bitcoin
How do I pay with crypto?
- USDTTether
- USDCUSD Coin
- ETHEther
- BTCBitcoin
- 1
Log in
Crypto payment is available to clients who are logged in to their account.
- 2
Pick a therapist and a time
On the therapist’s profile choose a single session or the intro session, pick a day and time, then click “Book and pay”.
- 3
Open the “Crypto” tab
In the payment window, switch from “Card” to “Crypto”, then choose the coin and a network your wallet or exchange supports.
- 4
Send the exact amount
You see the address, the exact amount and a QR code. Send exactly that amount on that network. Once the network confirms it, your session is booked and you get a confirmation email.
What can I pay with crypto?
- Single session (45 minutes)
- Couples session and the 90-minute session
- 15-minute intro session
- Monthly plans (2 or 4 sessions a month): card only, because they renew automatically
- Session bundles and Toman payments inside Iran
Read before you send
- Send exactly the amount shown. If your exchange deducts its withdrawal fee from the amount, the payment cannot be matched automatically and support has to sort it out.
- Send only on the network you selected. Funds sent on a different network may be lost, and recovering them is not guaranteed.
- The payment window is 30 minutes, and your slot is held for you meanwhile. Network confirmation is separate: if the transaction confirms after 30 minutes your funds are not lost and can be traced, but the slot may have been released. Do not pay again just because the window ended; contact support.
- The network fee (gas) is paid by the sender. TRON, BEP-20 and Polygon are the cheapest.
- The session is confirmed once the transaction is final on the network: usually a few minutes, sometimes longer for Bitcoin.
Frequently asked questions
Can I pay a monthly plan with crypto?
Not at the moment. Crypto is for one-time payments only: single sessions, couples sessions and the intro session. Monthly plans are charged to a card automatically every month, which a crypto transfer cannot do.
How much does a session cost in crypto?
The same as the session price for your country. Stablecoins (USDT, USDC) count one-to-one with the US dollar; a price in euros or another currency is converted at the current rate. The exact amount is shown before you pay.
What if I sent the wrong amount?
The transfer is recorded but not matched to your session automatically. Contact us on WhatsApp or through the support page and our team will review it and arrange either the session or a refund under Emotral’s terms with you.
Does my therapist see that I paid in crypto?
No. Therapists see only the time and type of the session, never the amount or the payment method.
Is it safe?
Payment runs through Emotral’s own gateway and the funds go straight to Emotral’s wallet. Emotral will never ask for your private key or recovery phrase. Before sending, check the destination address, the network and the amount. Blockchain transactions are public and cannot be cancelled once confirmed; any refund is arranged with support as a separate transaction.
What if the transaction confirms after 30 minutes?
The end of the payment window does not mean your funds are lost. If the transaction confirms later, your payment can be traced, but the time you chose may have been released and the session may need to be booked again. Contact Emotral support so we can review the payment and arrange a new booking with you.
What should I do if I run into a problem while paying?
Emotral support is available 24 hours a day, seven days a week, and starts reviewing your request within two minutes at most. If your payment has not been confirmed, you sent the wrong amount or the payment window has passed, contact us and we will look into it.
How are crypto refunds handled?
If a refund is approved under Emotral’s terms, our support team contacts you before sending anything and confirms the destination address, network and refund amount with you.
Where is my receipt?
Once confirmed, the payment appears in “Payment history” in your dashboard with the coin and network, and you receive a booking confirmation email.